FAQs

  • What should I do if my truck starts to overheat?

    This is a very serious problem - if your truck overheats for too long, you can damage your diesel engine. Find a safe place to pull off the road as soon as possible and shut the diesel engine off. Avoid attempting to check the fluid level in the radiator; the hot fluid can cause severe burns. The best thing to do is have your truck towed to The Service Company, or to the nearest, trusted diesel truck repair facility.

  • Do all your repairs meet DOT Inspection specifications?

    At The Service Company, we take pride in our quality workmanship. We’ve built our reputation on doing the job right! All of our repair work meets Federal DOT requirements to keep you and your passengers safe.

  • Do you offer mobile service?

    Yes! The Service Company has mobile service available during our business hours within a 25-mile radius of any of our locations in southwest Ohio. We work with our customers to accommodate their scheduled downtime.

  • Why does my truck pull to the side when I brake?

    Your truck may be experiencing issues with the hydraulic brakes, the steering or chassis. If you notice pulling it’s time to schedule an appointment at The Service Company to get your vehicle serviced.

  • How often should I check my alignment?

    We recommend checking your alignment every year, along with your regular preventative maintenance checks.

  • Do you have roadside assistance?

    You can rely on The Service Company’s roadside service during our business hours anywhere within a 25-mile radius of our southwest Ohio locations. Our truck will arrive fully stocked, and our expert mechanic will get your rig up and running!

  • Do you offer engine repair or overhaul?

    The Service Company has a team of experienced and certified mechanics that can diagnose and repair or rebuild your truck’s diesel engine to have it working like new again.

  • Do you offer any warranty on parts or labor?

    The Service Company extends a 1-year warranty on our services - no exceptions!  We partner with the best parts providers so we feel confident standing behind all our repairs.

  • What vehicles and industries do you service?

    At The Service Company, we offer bumper-to-bumper repairs on all makes and models of heavy-duty trucks and trailers and RVs.

  • My semi won’t regen on I-75 who should I call?

    If your semi won’t regen or has gone into derate on I-75 in Ohio, The Service Company can help. We provide diagnostic and repair services along Interstate 75 and Interstate 70 as well as the Dayton, Tipp City, Springfield, and Columbus areas.

  • What types of heavy-duty truck problems do you repair?

    The Service Company repairs a wide range of heavy-duty truck issues, including no-start conditions, derates, regen failures, air system problems, electrical faults, brake issues, cooling system failures, and engine diagnostics. We service Class 7 and Class 8 trucks in-shop and with mobile roadside repair.

  • Do you offer fleet maintenance?

    Yes. The Service Company offers fleet maintenance in Covington, Greenville, Dayton, Springfield, Columbus, and the western side of Ohio.

  • How man locations do you have?

    We have five locations in Covington, Greenville, Dayton, Springfield, and Columbus Ohio. All five of our locations offer bumper to bumper heavy-duty and medium-duty repair as well as mobile service!

  • Do you offer trailer repair?

    Yes, The Service Company can repair your semi-trailer at any of our five locations: Covington, Greenville, Dayton, Springfield, and Columbus.